It is important that you read this document carefully before purchasing any regulated products.
Premier Bikes (Didcot) Ltd
Address: Corner House Garage Wootton Oxon OX13 6BS
Tel: 01235 519195
Premier Bikes (Didcot) Ltd is authorised and regulated by the Financial Conduct Authority (our registration number is 684872
Permitted activities include acting as a credit broker not a lender.
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products, we act as their agent for this introduction. We are not an independent financial advisor; we will provide details of products available. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation.
We do not charge you a fee for our services. we will typically receive commission from whichever lender we introduce you to (either a fixed fee or a fixed percentage of the amount you borrow).
Acting as a credit broker we can introduce you to a selected group of lenders / brokers (see below) who may be able to help you finance your purchase. This group of lenders / brokers provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you.
Moto Novo Finance Ltd, Santander Consumer Finance, Black Horse Motor Finance, Close Motor Finance
First response, Superbike loans, Zuto finance
Unless we consider it to be inappropriate given your personal circumstances, for certain vehicles e.g. New, our approach is to introduce you to the lender who are usually able to offer the best available package for you, taking into account interest rates, residual valuations (where applicable) and other contributions. If they are unable to make you an offer of finance, or the vehicle is not one that we would normally place with them we will introduce you to other lenders on our panel. The lender we introduce you to and available rates will depend upon a number of factors including: the vehicle, your personal circumstances and the likelihood of a lender to accept an application based on information provided.
Lenders typically pay a commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions; some lenders may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you would like to know the amount of any remuneration we have received from the finance provider, please ask us.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, guarantees may be required.
Basis of our Service
We have taken steps to ensure that if, in the course of advising you, we make a recommendation; such recommendation will be suitable for your demands and needs at the time the recommendation is made. In assessing your demands and needs we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify your requirements. It is important that you provide us with accurate and relevant information.
We always aim to provide a first-class service, however if you have any cause for complaint any enquiry can be raised by either email, in writing or by telephoning Premier Bikes (Didcot) Ltd, firstname.lastname@example.org Corner House Garage, Wootton, Oxon OX13 6BS 01235 519195 Should you remain dissatisfied you may have the right to ask the Financial Ombudsman Service to review your case. You should write to the Financial Ombudsman Service, Exchange Tower, London, E149SR. Telephone 0800 023 4567 or 0300 123 9123. Web address: www.financial-ombudsman.org.uk.
Details of Premier Bikes (Didcot Ltd authorisation can be confirmed by contacting the FCA on 0800 111 6768 or by visiting the FCA's website http://www.fca.org.uk/register.
As an organisation we are committed to providing good consumer outcomes, before, during and after a sale.
Before the sale you can expect:
After the sale you can expect:
If at any time you feel you have not been treated fairly by any member of our staff please contact us at the address or telephone number above.
Under distance marketing rules you have a 14-day period in which to cancel the purchase (cooling off period) of the vehicle. If you are obtaining the vehicle on finance this cooling off period does not apply. Full detail will be provided by the finance company within their pre-contractual information.
Confidentiality and Data Protection
Your information will only be disclosed/provided to third parties for the purposes of providing, arranging, administering and renewing finance and insurance contract(s) and for the purposes of monitoring and/or enforcing compliance with regulatory rules/codes. For full details of where your information will be sent and the purposes of such data transfer, please ask us.
Your information will be retained for a period of up to twelve years. During this time you have the right to obtain details of the information held and how it has been processed.
If you would like to exercise any of these rights or have any concerns with how we are processing your data then please contact the Data Protection Officer at Premier Bikes (Didcot) Ltd Corner House Garage, Wootton, OX13 6BS 01235 519195. If we are unable to resolve your concerns then you have the right to refer the matter to the Information Commissioner's Office. Further details about your rights and how to lodge a complaint can be found on the Information Commissioner's Office website (www.ico.org.uk/for-the-public).
Premier Bikes (Didcot) Ltd is authorised and regulated by the Financial Conduct Authority, FRN: 684872. All finance is subject to status and income. Written quotation on request. We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.
It is our intention to provide a high level of service at all times. However, if you have reason to make a complaint about our service you should contact Premier Bikes (Didcot) Ltd at Corner House Garage, Wootton, Abingdon, England, OX13 6BS. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at www.financial-ombudsman.org.uk